In-Store Appointment COVID-19 Protocol Agreement...

Waist Measurement

Thank you for scheduling an Appointment at the Boutique...

FROM JANUARY 2022

To ensure the Boutique complies with the Government Regulations to allow us to reopen the following guidelines for best practice on managing the risk of COVID-19 are as follows:

We fully understand that purchasing your wedding dress should be one of the most exciting and memorable days of your life that you may like to share the experience with your nearest and dearest. Under current government guidelines to avoid over crowding we advise a maximum of two additional guests to your appointment.  Please contact us if you would like to bring more additional guests than what is recommended to  allow for live conferencing so you can have all of your nearest and dearest interacting with you as if they were actually there. 

The new Government legislation will mean a big change in how we carry out appointments in-store, but we have to take all reasonable steps to manage the transmission risk to  comply with government guidelines.

 

Our excellent customer service will be as good as ever and we would kindly just ask you to follow and agree our new in-store guidelines: 

  • The Boutique will no longer allow walk-in appointments, All appointments will be run on a strict appointment only basis and the Boutique will remain closed so that the public can not enter the premises. Only one appointment will be carried in-store at any one time.

  • Only two special guests allowed per appointment - video conferencing for additional guests can be set up on request

  • Under 16's are not permitted during the government restrictions

  • Appointment availability will be reduced in order for us to be able to comply with the new legislation and will allow the staff to thoroughly clean and sanitise.

  • Temperature Check – You may be asked to have your temperature checked depending on current guidelines.  We will ensure all staff temperatures are also taken before every shift.

  • On arrival at the Boutique complimentary hand sanitiser is available for your convenience. The Boutique also has adequate hand washing facilities with electric hand dryer for your convenience.

  • Face Masks must be worn; clients can bring their own or purchase in-store on arrival.

  • Gloves are available if you can not use hand sanitiser

  • All products and surfaces will cleaned with antibacterial disinfectant cleaner before and in-between every appointment

  • Staff have been advised to minimise physical contact and are regularly washing their hands throughout the day and will be wearing masks and will sit behind our Covid screen as required

  • A COVID-19 Screen has been installed at reception

  • The Boutique will no longer accept payments by cash. All major credit/debit card payments are accepted and payment by BACS

  • We kindly request that clients do not attend their appointment should they feel unwell.  Any client displaying signs of temperature, cold or flu on arrival will be asked to reschedule.

The Boutique is open strictly by appointment at all times.  Times  vary throughout the week as we have found that working with our clients' busy schedules provides a better shopping experience.

Our online booking system is live and will show you the current availability.  BOOK HERE

 

Finally, we would like to thank you for your support during this difficult time. The need to support local small businesses, has never been more prevalent than now, and the team at Valentia really do appreciate it.

 

We look forward to welcoming you to the Boutique xx